Last updated: 1 October 2026
By logging in or using this app (the "App"), you agree to these Terms. If you do not agree, please do not use the App.
The App is provided by CingTec Sdn Bhd ("we", "the Platform") as a technology service only. The App lets participating businesses ("Merchants") run their own membership and points programs, and lets you top up points and use their machines. We are not the Merchant and are not a party to any transaction between you and a Merchant.
The program you are viewing is owned and operated by its Merchant.
All points, top-ups, prices, packages, promotions, machines, goods and services are provided by, and are the sole responsibility of, the Merchant.
Points are prepaid credit usable only within the Merchant's program you bought them from. Points are not money, have no cash value, and cannot be exchanged for cash. Payment is made to the Merchant through the Merchant's own payment channel (e.g. DuitNow QR) — the money goes to the Merchant, not to us. Points are non-refundable and non-transferable and are valid only within the program where purchased. A maximum balance may apply.
Points are used to operate the Merchant's machines. We do not guarantee any machine is available, online, or functioning. Any problem with a machine (including points deducted but the machine not running) is a matter between you and the Merchant.
If a Merchant closes down, suspends, or discontinues its program, you must deal directly with that Merchant regarding any remaining points, refunds, or disputes. We are not responsible and cannot refund or restore any affected points or balances. Any claim must be pursued against the Merchant, not us.
All matters relating to points, payments, prices, promotions, machines, goods, services, or program closure are between you and the Merchant. Please contact the Merchant directly.
You log in with your phone number and a one-time password (OTP). You are responsible for keeping your phone and account secure. We may suspend access for misuse or fraud.
We process your phone number and transaction activity to operate the App. Merchants can access data for their own program members and transactions.
The App is provided "as is", without warranties of any kind. To the fullest extent permitted by law, we are not liable for any loss of points, balances or money, machine failures, or Merchant conduct or closure. Our total liability is limited to the amount (if any) you paid to us — normally nil.
We may update these Terms at any time. Continued use means you accept the updated Terms.
These Terms are governed by the laws of Malaysia.